Hamlet: A novel/ John Marsden

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The blurb made me borrow the book:

“John Marsden has done what a legion of educators, my parents, a great number of my more literate friends, and my read-anything-you-can-get-your-hands-on grandmother failed to do. He has made me, for one glorious moment, love Shakespeare. Marsden’s version of Hamlet is smart, tough, lyrical, thoroughly readable, and uncompromisingly engaging… I now get Hamlet.” - Chris Crutcher, author of Whale Talk, Deadline, and Angry Management.

Hamlet
ISBN: 9780763644512

Which turned out to be true for me too.

I got Hamlet.

The opening line: “”Do you believe in ghosts?” Horatio asked him.”

Very different from the original, as to be expected.

The fear, of a more accessible version, is that it would dumb down a classic. Marsden’s version assuredly does not. It does bring out the prose and plot more vividly.

I tried reading the original play to be sure. It confirmed that without Marsden’s work, I would not have gone past a fifth of Act I.

For sure, Marsden exercised creative license in accentuating the parts that modern audiences would relate to. Well, the Shakespeare purists should stay away from this book, if only to prevent a blood vessel from bursting (no fault of the book but more due to anal-retentivity, heh).

I bet teen readers would identify with Ophelia’s teenage angst, complicated by the onset of puberty and desire for Hamlet. Also of Hamlet’s spiral towards what may seem like insanity; of his rage upon confirming his uncle’s betrayal; the tension between his anger and disciplined respect for his mother.

Marsden retains aspects of Shakespeare’s word play, like in Hamlet’s retorts to Claudius’ lackeys, Rosencrantz and Guildenstern.

What I couldn’t quite remember was whether Marsden used the classic line, “To be or not to be, that is the question”, in his version.

I see this as an excellent primer for modern readers, before they attempt the more “serious” Shakespeare.

I enjoyed Julius Cesear for Literature class in Secondary School. But only because my teacher made sense out of Shakespeare.

While I appreciate the texture and imagery that Shakespeare can conjour from the reader’s mind, attempting Shakespeare on one’s own was a challenge, let alone trying to force it down an already reluctant bunch of kids.

Marsden makes sense out of Hamlet. And in doing so, he makes the wit and drama of Shakespearean plays more accessible.

This is a YP book, but also relevant for adults who have not read Shakespeare.

Work goes mobile: Nokia’s lessons from the leading edge/ Michael Lattanzi, Antti Korhonen & Vishy Gopalakrishnan

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“I don’t believe you.” Stunned silence followed this comment, made by the CIO in a conference room at Nokia’s headquarters in Espoo, Finland. “We are Nokia, the mobility company. Yet you tell me that connecting people is not something we can do internally, even though we tell millions of people every day that we can and do?”
P4. “An Unhappy CIO”

Work Goes Mobile: Nokia's Lessons from the Leading Edge
ISBN: 9780470027523

Reading this opening paragraph already suggested to me this was no run-of-the-mill book that merely theorises and presents motherhood statements of how an organisation can ‘mobilise’ its business.

Useful book for any organisation considering implementing a “mobile workplace”.

A case study — descriptions of methods, approach, struggles and insights — of Nokia’s experience in implementing a mobile work culture (years 2001 – 2005). Doesn’t paint an overly romantic picture of going mobile. Early on in the book the authors were quick to point out the difficulties and issues in implementing a mobile workplace. Even Nokia employees were initially skeptics about the idea of conducting business in a “mobile” way.

Their message is that “business mobility” will work (Nokia is proof), if certain aspects are addressed: social/ culture, technology, business processes, people management, security, facilities, IT architecture, applications and tools, information systems. (P19.)

What I like is how the book addresses the social/ human aspects of work and of dealing with change.

P xi. “the authors emphasize Nokia’s most successful approach to achieving this vision began by understanding user needs and by examining business processes.”

The content pages would give readers an overview of what else should be considered, other than technology alone. The specific examples of how things are done, drawn from Nokia’s actual implementation, provides credibility.

I think those who have experienced some form of “working mobile” would find some of the concepts and principles self-evident. But I think therein lies the fallacy. What is self-evident tends to be upon hindsight. This book would be a useful reference at the planning stages.

p15. How mobility changes business.
- the way we work (e.g. From spending hours at work to keeping business running efficiently; increased reliance on collaborative infrastructures)
- the way we value work (e.g. Shift from place of work to knowledge of the worker)
- the way we manage work (less direct supervision; greater need for work objectives to be articulated; increased emphasis on trust)

P19. “not just a matter of providing a handheld device”. Components of a mobilized business: info Systems, Ppl mgt, business processes, security, facilities, IT architecture, applications and tools.

P25. Why many Nokia employees were skeptical of the concept of mobility: “the underlying issue was change. Generally people resist change because of the perception that it requires extra effort, that it is difficult, or that they have to unlearned a familiar or comfortable way of doing things. This perception makes the greatest challenge associated with mobility.”

P35. Intro of mobility creates short-term instability, bec it reveals more inadequacies (systs, process, ppl)/ ripple effect. e.g. sales ppl asking for devices to receive customer info on the fly. then discovered customer info was not regularly kept up to date. More changes needed.

P145. Social aspects of mobility. “If you are serious about mobilizing your business, start looking now for ways to remotely create the social interaction that occurs naturally in a corporate office.”

P146. “going mobile does not reduce the need for social interaction”

“if businesses do not establish and maintain a balance between work and personal life, their workers will — possibly in ways that are not mutually beneficial.”

- taking into account cultural and regional differences.
- “privacy must be ensured before adoption increases”

Guard against too much isolation and independence. P148. “if some mobile workers seem to have forgotten this, they may need a gentle reminder to come to their corporate office occasionally to maintain that connection.”

9-11: The world’s finest comic book writers and artists tell stories to remember

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9-11 The World's Finest Comic Book Writers and Artists Tell Stories To Remember
ISBN: 1563898780

A graphic novel anthology, ranging from single-page artwork to full-stories. Each pay tribute to “ordinary people with extraordinary courage” — firemen, policemen and women, medical emergency personnel, children dealing with the loss of a parent.

The stories are organised by the following sections: Nightmares, Heroes, Recollections, Unity, Dreams, and Reflections.

The cover, by Alex Ross, shows superman and superdog gazing up a poster of those people mentioned, and going “wow” (reference to The Big All-American Comic Book by Kubert, Hibbard, Mayer et al.)

P216 lists the writers, artists and creative people who donated their time and effort to the project. Last page lists the funds and charities that will receive the profits from the publication.

Elemental – the Tsunami relief anthology: Stories of science fiction and fantasy/ Steven Savile & Alethea Kontis (editors)

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Elemental: The Tsunami Relief Anthology: Stories of Science Fiction and Fantasy
ISBN: 0765315629

Mix of SciFi and Fantasy stories.

Proceeds of the book goes to the Save the Children’s Asia Tsunami Relief Fund (the afterword section explains more, and lists the statistics of those dead or missing from the 26 Dec 2004 tsunami).

Intro by Arthur C. Clarke. Mention that it was almost 60 years since he invented the communications satellite.

Most memorable stories:
David Gerrold’s “Report from the Near Future: Crystallization”. A speculation on what could happen when a major city freeway gets clogged, and the resulting effect on the city’s population.

Adam Robert’s “And Tomorrow And”. A refreshing interpretation on Macbeth, the prophesy he was given, and a somewhat “magical” being that we may not consider as magic today. Macbeth was prophesied that he could not be “killed by those born of woman”.

P25. “no pebble ever takes responsibility for the whole avalanche.” (quoted as a quote by Zen Master Solomon Short; is this person real?)

Esther M. Friesner’s “Abductio ad Absurdum”, where Creationism meets Alien-abduction.

Martha Well’s “The potter’s daughter”, a Fantasy world of sorcery and witchcraft; of human love for the more-than-human. I would be interested in reading the follow-up tales of Lady Kade.

P206. “The countertop danced with the ephemeral rainbows thrown off a moire pattern.” (from Moebius Trip, by Janny Wurts).

Brian Herbert and Kevin Anderson contributed “Sea child: A tale of Dune”. The story takes place after the destruction of Dune. The protagonist is a disgraced Bene Gesserit Reverend Mother, enslaved by the brutal Honored Matres who are trying to pry out the secret location of Chapterhouse Dune. She finds an abandoned baby “phibian”, a hostile race genetically created to serve the Honored Matres.

Tim Lebbon’s “Chanting the Violet Dog down: a tale of Noreela” was a Fantasy tale. It wa vaguely Tolkienish for some reason, though not in the sense of elves or dwarfs or Rangers. More of a gradual revelation of some deeper and darker evil. Interesting concept of Mourners whose role was to chant and appease dead souls (not unlike Taoist priests). And the mysterious Violet Dogs, who seem to be a long vanished race of killers and zombie-makers. Like good Fantasy and SciFi, this story allows the reader to suggest possibilities rather then tell it all upfront.

Joe Haldeman’s “Expedition, with recipes” was an interesting one, with a conclusion that becomes self-evident after you read it (the “aha-effect”, I call it). About a group of young children, in a post-apocalyptic world, who go out of their camp to look for food. The interesting part is that they are part of the Whole food-gathering business, from the adult view point.

William C. Dietz’s “Run to Hardscrabble station”. A military SciFi story, as well as a coming-of-age tale. About a young officer posted to run supplies and logistics when she wanted to be in Intelligence. Finds herself embroiled in a hostile takeover of a supply station. [Interesting side note: Dietz wrote the story and sent to her daughter in serialised form, while his daughter was undergoing officer candidate training.]

Stories by:

  • Brian Aldiss
  • William C. Dietz
  • David Gerrold
  • Jacqueline Carey
  • David Drake
  • Joe Haldeman
  • Larry Niven
  • Martha Wells
  • Nina Kiriki Hoffman
  • Sherrilyn Kenyon (as Kinley MacGregor)
  • Tim Lebbon
  • Juliet Marillier
  • Syne Mitchell
  • Eric Nylund
  • Stel Pavlou
  • Adam Roberts
  • Sharon Shinn
  • Michael Marshall Smith
  • Sean Williams & Shane Dix
  • Jenny Wurts

Halo: Evolutions – essential tales of the Halo universe/ Karen Traviss … et al.

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I’ve never played the computer or console game, though I’ve watched fan vids. What I did know was the game revolved around the exploits of an armoured space marine Killing aliens and rescuing humans. Of course the Halo universe was a lot more sophisticated than that.

And this compendium of stand-alone stories showed me why there are legion of Halo fans, spawning cross-platform Halo stories.

Halo: Evolutions: Essential Tales of the Halo Universe
ISBN: 9780765315731

I learned of the (initially covert) Spartan super-soldier programme, of advanced AIs, the rise of the colony militia, that ODST stood for Orbital Drop Shock Troop, the human and alien weaponry, the conflict between earth and her colonies (plenty of fodder for drawing parallels between how British and American colonial development, subsequent war with each other, and then as a coalition force against a common enemy).

The stories also shed light on the alien Covenant, which was a conglomerate of alien species — the cannablistic Brutes, the Grunts and Jackals, the Sangheili Elites, the Prophets. And the even more alien Flood and Gravemind.

Eric Nyland’s “The impossible life and the possible death of Preston J. Cole” was an interesting overview of the earth’s perspective of the development of the human and Covenant conflict.

I liked every story in this compendium.

My last experience in reading a spin-off series was the Macross.

If you are a Military Sci-fi fan, this book would certainly entertain. Doesn’t matter if you have not played the computer game.

Others in the series
- The fall of Reach/ Eric Nylund
- The flood/ William C. Dietz
- First strike/ Eric Nylund
- Ghosts of Onyx/ Eric Nylund
- Contact Harvest/ Joseph Staten
- The Cole protocol/ Tobias S. Buckell

Ocean/ Warren Ellis

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Ocean
ISBN: 1401208495

It’s “a hundred years into the future”. UN inspector, Nathan Kane, is called to investigate a research space station. They have discovered an extremely ancient and technologically-advanced race of beings kept in suspended animation, beneath the ocean of Europa (a moon orbiting Jupiter). The ancient machines are found to possess immense destructive powers and have been reactivated.

Plot-twist: The good guys are also confronted by a big, sterile and impersonal conglomerate Whose employees are contracted to lose their personalities and let the company impose a corporate template during their employment duration (you get the sense it’s an allusion to a Microsoft-China merger!)

Ups and downs of life in the Indies/ P. A. Daum.

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Book blurb: “This is one of the most realistic, no-holds-barred novels ever written about Dutch colonial life in Indonesia during the nineteenth century.”

Ups & Downs of Life in the Indies (Library of Indies)
ISBN: 9625935126

The prose reminded me of Joseph Conrad. Maybe it was the flavour of writing.

Parts of the speech was familiar for readers in this region. E.g. “sudah”, “sudah”, “kongsi” (the glossary explains the meanings of several terms).

Interesting, in that I can imagine this might have also been the similar perspectives and common speech used during Singapore colonial days.

The Preface and Introduction read like a concise history of Dutch colonisation of Indonesia, as well as the then prevailing customs and practices. E.g. p15. In 1880, it was customary for a Dutchman to employ a female housekeeper (“njai”) to be the liaison with the locals, taking care of daily administrative and household sundry affairs. Even for a Dutchman bachelor to look towards the njai for “fulfillment of his sexual needs”.

Answering the ultimate question: How Net Promoter can transform your business/ Laura L. Brooks & Richard Owen

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Answering the Ultimate Question: How Net Promoter Can Transform Your Business
ISBN: 0470260696

Defining the (1) metric, or Net Promoter Score and (2) a NP operational model.

P2. “NPS = %Promoters – %Detractors”
- where customers are asked the question “How likely are you to recommend company/ pdt X to your friend/ colleague”
- they are asked to rank from a scale of 0 (not likely at all) to 10 (extremely likely)
- the score is the percentage of respondents who rated 9 or 10 (Promoters), less the percentage who rated 0 to 6 (Detractors). Ratings of 7 to 8 are considered Passives.

P3. NPS is relevant in today’s context because of the impact of Word of Mouth (though I think it also has to be accompanied by active call for customers to help spread the word. We also need a separate Customer Satisfaction prg, as the score is only a score).

For services/ pdts where customers don’t have other real alternatives, NPS questions should be accompanied with other supporting questions. p129

Authors make a distinction bet Research-based approach Vs Operational approach.
P5. “an operational approach starts by understanding which data and internal processes will create change across the organisation and how to use that information effectively. Whereas a research approach focuses on creating an insightful report for a handful of executives, an operational approach is concerned with building a program that engages the entire organisation in improving customer relationships.”

P6. Authors make the distinction between Satisfaction Vs Loyalty. “… Satisfied customers will still defect”.

P90. Two dimensions of business improvement that result from a Net Promoter prg:
Operational improvements (quick wins, often happens at point of customer contact)
Structural improvements (results more apparent in long term, involves often requires some structural BPR)

P100. Virgin Media customer corridor.

P10. Five key tenets of a Net Promoter programme:
- Methodology (the NPS metric)
- Philosophy (“treat others like how you want to be treated”)
- Action & Accountability (staff must be able to act based on the data; authors also suggest all divisions include reviewing the same NPS metric when discussing dpt/ org goals)
- Emotionality (to translate the customer perspective to terms that employees, who have the power to fix things, can relate to)
- Linkage to financial outcomes (expanded in Chpt 2)

P19. NP operating model.
- customer-centric DNA (top mgt support and whole-org alignment as well; Chpt 3)
- an enterprise roadmap (how the NP will evolve; cannot remain static for the org) Chpt 2 & 4
- trustworthy data (measuring the right customers/ measuring who matters; the right time to measure) Chpt 5* & 8
- identifying root cause (Chpt 6 covers some techniques)
- action & accountability (Chpt 7)
- innovation & transformation (Chpt 9 case studies)

P131 – 160. Chpt of trustworthy data (reads like a concise data collection methodology). On designing questions, number of questions (note: length of survey not a predictor of response), how to craft questions, when to ask, how to collect.

P169. Short survey questions: one org asked (1) the Recommend question, (2) Why customers gave that score, (3) what else can the company do to improve.

Chpt 6. Root Cause Analysis.
- Inferential Driver (e.g. Correlation; Relative Impact Analysis)
- Adaptive Conversations (each customer contributes ideas in their own words, endorses select statements by others, ranks resulting statements in order of importance).

Behind the lines : powerful and revealing American and foreign war letters–and one man’s search to find them/ Andrew Carroll (editor)

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Letters and emails written by soldiers and civilians, letters of friendship between former adversaries, child orphans writing to their adult relatives. Of marriage proposals, of broken relationships, expressions of familial love, assurances to loved ones of their safety. Mothers and fathers enquiring about missing sons and daughters. Firsthand accounts of life as a POW; or (amazingly) those imprisoned in concentration camp writing about some things that went in there. Or by soldiers encountering the concentration camps for the first time.

Behind the Lines: Powerful and Revealing American and Foreign War Letters -- and One Man's Search to Find Them
ISBN: 0743256166

About an unofficial Christmas truce in WWI (P145). What the letters don’t reveal are the survivors who subsequently went through post-traumatic stress disorder.

P39. “During WWI, more than one million Hindu, Muslim, Sikh, and Christian troops from India served with the British Army in Europe.”

P137. From a letter by Canadian Army clergyman, William Mayse, writing to his wife Betty: “Talk about the “glory of war” there is no glory, it is hellish devilish. We saw places too where the trenches & ground around was literally bloodsoaked & here & there shell holes with blood & water still standing in them. I must close this letter now, will write as often as possible. I have written to Rose & also the Bank about that money. Love & kisses.”

P156. An ensign writes a blow-by-blow letter to his sister, of the Japanese attack on Pearl Harbour on Dec 7, 1941. Very articulate account. Apparently he wrote it while his ship was being attacked: “It seems funny to be writing like this when it may be your last… The next bomb may be our last but I will keep writing until I am told to stop or am given another job.”

P163. Letter by a Russian woman sniper, to her mother, on how much she enjoys hunting German soldiers (p164 has a photo of her, holding her young sister — you can’t tell that she is a deadly sniper).

P166. Letter by the last American servicemen (officially) tried and executed for desertion since the American Civil War.

P175. A soldier’s impressions of his 28 months war experience in Germany, WWII: “First is the absolute futility of war. Seen at close range, it becomes so brutal and stupid that we have to rub our eyes to believe the world is capable of it. It can’t be written; samples of the death, poverty, and destruction in war’s wake must be seen to be appreciated.”

P195. Author offers an explanation why Vietnam was different (and vastly unpopular) from WWII for the Americans; there was no clear objective of pushing the enemy off, or liberating countries — only killing as many enemy soldiers as they can.

P304. Letter by American missionary, James H. McCallum, to his family, describing the atrocities committed by Japanese soldiers in Nanking: “It is a horrible story to relate; I know not where to begin nor to end. Never have I heard or read of such brutality. Rape: Rape: Rape: We estimate at least 1,000 cases a night and many by day… In case of resistance or anything that seems like disapproval there is a bayonet stab or a bullet.” His letter continues with his work at the hospital, encounters with horribly brutalised and tortured and dying civilians (a pregnant woman raped and bayoneted; a civilian man burnt alive). He also wrote: “We have met some very pleasant Japanese who have treated us with courtesy and respect… Occasionally have I seen a Japanese helping some Chinese or pick up a Chinese baby and play with it. More than one Japanese soldier told me he did not like war and wished he were back home… But soldiers with a conscience are few and far between.”

Some soldiers write of letting go of hate. Others cannot (like a civilian woman writing about the death of her daughter in the hands of the Gestapo) P325 – 331.

P334. A soldier writes back about encountering Russian and Polish girls, enslaved in camps for the sexual pleasure of the Germans.

P347. A Japanese civilian, writing of the aftermath of the Nagasaki atomic bombing.

P354. An American commander writes to his 12-year old daughter, after he visited Yokohama immediately after the WWII Japanese surrender: “I believe that my generation can help peace for awhile, if we work hard enough, but your generation must not forget the capacity for destruction that exists in man, and must somehow see that neither you nor your children face this again.”

P384. email from an Iraqi high school student to his friend in the US. Describes life in Iraq after the topple of Saddam Hussein in 2003; power outages, bomb threats, anger against seemingly non-action by coalition forces; anger at Iraqi insurgents terrorrising civilians.

P391. A series of letters by a US army officer, while serving his tour of duty in 1898, in the American annexation of the Philippines. (what struck me was the descriptions of army retaliations against guerrilla tactics echoed with what went on in Vietnam.

P417. Letter by a US army private to his family, asking them to be “patient” with him when he returns home.

American civil war, WWI, WWII, Korean War, Vietnam, Sarajevo, Kuwait/ Iraq.

P450. A german u-boat commander writes to the widow of the US submarine commander, whom he was their POW. The german commander remembers the respect and care he was given.

P453. Letter from a Japanese woman, writing to her prospective American in-laws (the two fathers from both sides fought in WWII and all had painful memories).

P463. Closing letter was very apt. Exchange of emails between an American and a Saudi Arabian journalist. The American wrote a nasty email, following the Sept 11 attack in 2001. The journalist responded: “Instead of such vitroil, I would request you join us in a prayer for world peace”. That led to the American writing an apologetic note, admitting he wanted to goad the other party. Eventually they managed a cordial exchange of views. The American, a WWII vet in his 70s, passed away. His son wrote to the journalist that his dad found peace.

But Still They Blog: The liblog landscape 2007 – 2009/ Walt Crawford

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See lulu.com.

Blogs included in this book: Walt.lishost.org/blogs-in-the-liblog-landscape-2007-2009

Chapters (from contents page) covers Posting Frequest, changes in frequency, length of posts, conversations and conversational intensity, patterns of change 2007 to 2008 and 2008 to 2009, correlations and average, why people blog and how blog change, on “stopping and pausing” and a section on “the rest of the liblogs”.

Says this book is a rarity because only 57 copies sold as of Nov 09.

The book, really a study, attempts to answer the question for the 2007-2008 study: “what can you say about liblogs and how they’re changing?”

Since then, he observed that “a number of veteran bloggers have explicitly shut down their blogs or walked away. Many short posts moved to Twitter; others moved to Friendfeed, Facebook or some other social medium–and some bloggers found nothing left to blog about. Others post less frequently and quite a few comment on the state of Blogging”.

P2. Summaries the trends of what might be happening:
“Fewer new blogs and fewer liblogs in general”. And that some feel it’s harder to make a name for yourself with a new blog; that “old hands have taken all the attention”.
“Somewhat fewer posts”
“Somewhat longer posts” (some using blog platforms for posting essays, and using twitter for micro-Blogging)
“possibly fewer comments”

P4. Explains his methods, and about Metrics, Quintiles and Triplets.

P8. A Table showing how many liblogs were started (one in 1998, most started in 2005 24.4%, peaking at 127, then 123 new ones in 2006 and only 11 new ones in 2008).

Most popular platform is wordpress (47.2%) followed by blogger (36.6%)

P89. Listed somewhere two-thirds down the list of “longest blogs in 2009″. 15,647 words (top was 239,351 open access news and last was archivesnext 11,728 words).

P93. In the list for blogs with essay-length posts in 2009 (540 posts, just below QQ’s 547)

P99. blogs with longer posts over time 31% longer each year (more and more long-winded?)

Table on p105. walt describes RL as “discussions on a wide range of topics relevant to librarians everywhere.”
from 2008-09/ 2007-2009:
Posts -3%/ -50%;
-18% in terms of words per post from 08-09, but +31% from 07-09.
Comments per post -39% from 08-09, -27% form 07-09

Quintiles – 1 = most, longest, most increased
5 = fewest, shortest, most decreased

P139. Blogs with most comments, 49 comments in total (vs highest of 581 and lowest of 45)

P166. In the 2nd Quintile for consistent posting frequency in all 3 years.

Top Quintile for consistent post length at 540 words per post (highest 1113, lowest 147)

P220. The pattern of change for RL, 08-09 was “About same number and length, less conversational” (07-08 pattern was “fewer posts, longer posts, about the same conversationally”)

P235. “if it’s reasonable to think that these are the blogs most people think of as the biblioblogsphere, then it’s reasonable overall assertion to say that posting has dropped significantly, that posts have grown longer (but not dramatically so), and that the number of essayists among libloggers has increased dramatically.”

P236. On why people blog and how blogs change.

A few reasons for blogging: fame, professional advancement, fortune, obligation, projects and topics, having something to say.

My Rambling Librarian blog is cited on pages 89, 93, 99, 104, 139, 166, 168, 191, 220.

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